OTMS Training & Support

Connect Your Payment Processor

This training walks you step‑by‑step through connecting Stripe and other supported gateways, so you can start collecting payments, subscriptions, and invoices directly from your funnels, websites, and automations.

Video Walkthrough - Connect a new payment platform

Video Walkthrough - disconnect & reconnect

Step-by-Step

  • Make sure you already have your payment accounts created (Stripe, PayPal, Square, etc.) and can log in to them.

  • Log in to your OTMS account.

  • Look at the left‑hand sidebar and click Payments.

  • At the top of the Payments screen, click the Integrations tab in the ribbon.

  • Review the list of available payment providers (Stripe, PayPal, Square, and others supported by OTMS).

  • Decide which processor(s) you want to use; Stripe is recommended because it supports Apple Pay, bank payments, wire transfers, payment plans, and more if enabled in your Stripe settings.

  • Optional: Plan to connect more than one provider (for example, Stripe + PayPal) to give your customers multiple payment options.

  • Open a new browser tab and log in to your chosen payment processor account so you’re already signed in.

  • Return to OTMS, find your chosen provider (e.g., Stripe) in the Integrations list, and click Connect.

  • When the popup or redirect appears, follow the prompts to log in to your payment processor (or confirm the account if you’re already logged in).

  • Authorize OTMS to connect to that payment processor account by following the on‑screen steps until you see a success/confirmation message.

  • Go back to the Integrations tab and confirm that the provider now shows as Connected under Payment Integrations.

  • Repeat the same Connect process for any additional processors you want to offer (e.g., connect PayPal or Square next).

  • After at least one processor is connected, you’re ready to start accepting payments from OTMS through products, payment links, funnels, and other sales assets.

  • Make sure this setup is completed before you publish any offers, send payment links, or drive traffic to funnels, so customers can successfully pay.

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Setup & Integrations

  • Set Up Your Business Info
  • Connect Your Email & Phone
  • Integrate Your Social Media
  • Trust Center & A2P Setup
  • Integrating Zoom & Stripe
  • Adding Users + Setting Permissions

Conversations

  • Navigate the Conversations Inbox
  • How to Reply by Email, SMS, or Social
  • Assign to Team Members
  • Understand Conversation History
  • Custom Fields & Values

Calendars & Appointments

  • Calendar Overview & Integrations
  • Create Calendars & Calendar Groups
  • Set Your Availability + Preferences
  • Syncing Google or Outlook Calendars
  • View Appointments & Bookings

Contacts & Smart Lists

  • Importing & Exporting Contacts
  • Adding / Restoring / Deleting
  • Custom Fields & Tag Best Practices
  • Building Smart Lists

Opportunities & CRM

  • What is a Pipeline?
  • Creating + Customizing Pipelines
  • Adding Leads to a Pipeline
  • Automating Stage Movement

Payments, Invoices & Contracts

  • Connect Stripe or PayPal
  • Create + Send Invoices
  • Use Payment Links
  • Manage Documents & Contracts

Marketing & Social

  • Schedule Social Media Posts
  • Email Campaigns vs. Automations
  • Designing Email Templates
  • Setting Up Brand Boards

Automation & Workflows

  • Creating Workflows
  • Understanding Triggers & Actions
  • Reviewing & Testing Workflows
  • Using Recipes to Save Time

Sites, Funnels, Forms & Chat Widgets

  • Understanding Sites & Funnels
  • Creating Your Website
  • Creating a Funnel
  • Designing Forms
  • Add Your Branding

Memberships & Courses

  • Setting Up Your First Membership
  • Creating a Simple Course
  • Setting Up Paid Access
  • Organizing Members with Groups

AI Tools

  • Build a Site with AI Studio
  • Setup AI Chat Bots
  • Generate On-Brand Copy
  • Manage AI-powered Tools

Reputation & Reviews

  • Why reviews matter
  • Connect Google and Facebook
  • Send review requests easily
  • Automate review follow-ups
  • Showcase reviews to convert

Google, Ads & Analytics

Strategy & Bonus Resources

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